The Business Case for DPDP Act Compliance

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Solution

Consent & Preference Management

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IQWorks Consent & Preference Management is built on the ConsentIQ consent management platform. It captures consent separately for each purpose and keeps a signed record of each consent, and of refusals where the person entered an email or phone. Data Principals get a preference center to change their minds. ConsentIQ writes opt-ins back to your CRM and checks campaign lists against consent before anyone is contacted.

The Challenge

Consent Management Challenges

Consent is easy to collect and hard to prove. A banner or form records a click, but when a Data Principal complains or a regulator asks, the organization has to show which purposes the person agreed to, what notice they saw, and whether they have since withdrawn.

The proof also has to reach the teams that act on it. A withdrawal recorded on the website means little if the CRM still lists the person as opted in.

Bundled consent

One checkbox covers several purposes, so declining one purpose cannot be told apart from declining all of them.

No record of refusals

Only acceptances are stored, leaving no evidence that a person said no.

Marketing out of step

Opt-outs recorded on the website never reach the CRM, and campaigns go to people who withdrew.

Tags firing before consent

The cookies each property sets are not inventoried, so tags load before the visitor has agreed.

The Solution

Consent Management with IQWorks

Your team today

One checkbox for every purpose

With IQWorks

Consent recorded purpose by purpose

ConsentIQ records each purpose separately and treats partial consent as a normal state, so a visitor can accept some purposes and decline others.

Your team today

No evidence when someone declines

With IQWorks

A signed record of refusals too

With refusal recording on, a decline is kept as a signed record when the person has entered an email or phone, so you can show they did not consent.

Your team today

Campaign lists go out unchecked

With IQWorks

Consent checked before contact

Upload a campaign list and ConsentIQ returns the people who may lawfully be contacted, then writes opt-ins back to HubSpot, Salesforce, Zoho and other CRMs.

Your team today

Cookies set before anyone agrees

With IQWorks

Cookies scanned and tags gated

The cookie scanner inventories each registered property, banners collect cookie consent, and consent-gated tag integrations hold tags until the visitor agrees.

See it working on your own data

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How It Works

Consent Management Workflow

1

Register your properties

Add each website or app as a property in ConsentIQ and scan it for cookies.

2

Define purposes and notices

Set the purposes you collect consent for and bind the notice that Data Principals will see.

3

Capture consent

Deploy a popup, hosted page, embed, React SDK or REST API. Each purpose is recorded separately, and each consent gets a signed record.

4

Honor it downstream

Write opt-ins back to your CRM, gate marketing tags on consent, and check campaign lists before sending.

5

Handle changes

Data Principals withdraw or update consent in the preference center, and the dashboard tracks withdrawals and audit readiness.

Key Takeaways

  • Consent recorded separately for each purpose
  • Signed records for refusals as well as acceptances
  • Campaign lists checked against consent before contact
  • Opt-ins written back to HubSpot, LeadSquared, Salesforce, Zoho, Dynamics 365 and Marketo
  • Identifiers masked in the console by default
FAQ

Consent Management FAQ

HubSpot, LeadSquared, Salesforce, Zoho, Dynamics 365 and Marketo. Opt-ins are matched on email and written back on a reconciliation schedule, and only explicit consent is synced by default.

Through a popup, a hosted consent page with a QR code, an embedded form, the React SDK or the REST API. Capture is locked to each property's registered domain, and CAPTCHA can be switched on.

Yes. ConsentIQ can ask a parent or guardian to verify through DigiLocker that they are an adult before consent is recorded for a child, and a strict setting blocks submission until DigiLocker confirms it.

Yes. It scans each registered property for cookies, shows cookie consent as a banner, floating panel or modal, and holds tags from its consent-gated integrations until the visitor agrees.

The ConsentIQ console shows Data Principals under pseudonymous labels and masks their identifiers by default, and each consent given is kept as a signed record.

Related

Consent Management Resources

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