Technology

What is Shadow IT?

Shadow IT refers to technology systems, applications, and cloud services used within an organization without formal IT department approval or oversight.

Shadow IT encompasses any technology—cloud services, SaaS applications, mobile apps, or devices—adopted by employees or departments without going through official IT procurement and approval processes. Shadow IT creates significant privacy risk because personal data may be processed in systems unknown to the privacy team, without appropriate security measures or data processing agreements.

DiscoverIQ helps identify shadow IT by scanning network traffic and cloud configurations to detect unauthorized services processing personal data. This visibility is essential for maintaining accurate data inventories and ensuring all personal data processing is governed by appropriate privacy controls.

How IQWorks Helps

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