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UK GDPRHospitality

Serco Leisure Operating Limited

Employee Surveillance

Authority

ICO

Country

United Kingdom

Date Issued

February 22, 2024

Industry

Hospitality

Summary

Serco Leisure and seven associated community leisure trusts were issued enforcement notices by the ICO for unlawfully processing biometric data (facial recognition and fingerprint scanning) of over 2,000 employees across 38 leisure facilities to monitor attendance without proper legal basis. The company was ordered to cease this biometric data processing immediately.

Violation Types

Employee SurveillanceLegal BasisData Processing

Articles Violated

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